Digital Ticket Delivery Policy

This Digital Ticket Delivery Policy outlines how passes, booking confirmations, and event access credentials are provided when an attendee completes a registration on Orgatick at orgatick.in.

Orgatick operates solely as a digital ticketing and operations platform. We do not manufacture, print, or physically ship badges, paper tickets, or merchandise. Every pass issued on Orgatick is delivered in an encrypted digital format with a verifiable QR code.

Upon successful payment clearance, our notification engine initiates automatic distribution across multiple redundant channels:

• Email Dispatch: An order confirmation containing your PDF pass, tax invoice receipt, and calendar invite is dispatched to your registered email address.
• WhatsApp Hub: An interactive notification with instant pass viewing and Apple Wallet / Google Wallet ready pass links is sent to your registered mobile number.
• Gate Backup Lookup: If your mobile device battery runs out or data access fails at the venue, authorized gate staff can look up your credentials via your registered email or phone number.

Digital tickets are generated immediately upon webhook confirmation from the payment gateway. In rare instances of peak traffic or telecom provider delays, delivery may take up to 10–15 minutes.

If you have not received your ticket after 15 minutes:

1. Check your Spam, Junk, and Promotional email folders.
2. Ensure WhatsApp notifications from unknown business accounts are not muted or blocked.
3. Verify you typed your email address without typos during checkout.

Because ticket delivery is fully automated based on the user-submitted form data, Orgatick cannot be held responsible for failed deliveries resulting from misspelled email addresses or incorrect phone numbers.

If you realize you made a typo during checkout, reach out to support@orgatick.in immediately with your transaction ID so our team can update your registration record.

To enter an event venue, attendees must display their digital pass QR code at the registration desk or gate scanner. High-contrast digital screen displays and clear screenshots are accepted.

Event organizers reserve the right to request valid government or student institution ID to confirm identity matching the registration details.

If a technical error or platform outage disrupts ticket generation after successful payment capture, Orgatick guarantees instant regeneration and re-issuance at zero cost to the attendee.

Holding a digital pass does not alter cancellation rights. Please review our Refund Policy for full details.

Orgatick may update this delivery policy to reflect technical enhancements or operational requirements. Continued use of the platform constitutes acceptance of updated terms.