Refund Policy

This Refund Policy governs transactions completed through Orgatick at orgatick.in. By purchasing a ticket or completing registration, you agree to these terms.

Orgatick is an event ticketing software platform that empowers hosts to manage registrations. Orgatick is not the host or producer of listed events and does not control on-ground scheduling, venue arrangements, or content delivery.

Because passes and access credentials are generated immediately upon payment confirmation, ticket sales are strictly non-refundable for voluntary withdrawals, duplicate registrations, conflicting commitments, or personal schedule changes.

If an event is officially cancelled by the host and will not be held, Orgatick will automatically initiate a full refund of ticket face value to all registered attendees. You do not need to submit a support ticket.

If an event is postponed or rescheduled, your original ticket and QR code remain valid for the newly announced date. Refunds are issued only if the event is permanently called off.

All eligible refunds are credited directly back to the original source method (UPI ID, credit/debit card, or bank account) used during checkout.

Funds typically reflect in your account within 5 to 10 business days, depending on your banking institution’s internal reconciliation cycles. Orgatick cannot accelerate inter-bank clearing speeds.

Passes are delivered digitally to your email and WhatsApp within minutes. If a technical error prevents receipt, attendees must contact support@orgatick.in within 48 hours of purchase.

Our team will verify the payment log in our gateway ledger and regenerate your pass without hesitation.

If you observe a duplicate charge or transaction anomaly, notify Orgatick support immediately with your payment reference. Verified duplicate charges will be reversed promptly.

Initiating uncoordinated payment chargebacks with credit card issuers without prior contact with our support team may result in account review or restriction on future bookings.

This Policy is governed by the substantive laws of India. Any unresolved dispute or claim arising from ticket refunds shall be submitted exclusively to the courts of competent jurisdiction located in Punjab, India.

We reserve the right to revise this Refund Policy to accommodate updated banking standards or platform capabilities. Continued use implies agreement with the latest version.